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The Art of Footwear
Los Angeles, Established 1980
 
 
 

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Return Policy

We want you to be completely satisfied with your order. If you are unsatisfied for any reason, please return your purchase for a store credit, a credit refund, or an exchange. (see below for details)

Unworn and undamaged merchandise may be returned in its original box within 14 days of the date of delivery. The original invoice must accompany the return. Follow the following procedures to return an item:

  1. Contact us at info@candefashions.com to request a Return Authorization number.
  2. Write the Return Authorization number on the original invoice and enclose the invoice with the merchandise in the original box. Ship the package back to us with UPS or the United States Post Office, and be sure to insure the package for the value of the items enclosed. Write the Return Authorization number on the outside of the package in the upper left hand corner. Packages sent without the Return Authorization number on the package will not be accepted and will be returned to the sender.
  3. If you wish to exchange the merchandise for another item, write us a note explaining exactly what you wish in exchange. Please note that the exchange will depend on the availability of the item desired once we receive your package back at C & E Fashions. You may also call us at 1-888-623-8349 (outside California) or 1-213-623-8349 (inside California) to let us know exactly what you want in exchange for the item you are returning.
  4. Send package to C & E Fashions, Inc. 839 South Los Angeles Street Los Angeles, CA. 90014 Refunds are processed within approximately 3 business days of our receipt of your merchandise. Your refund will be credited back to the same card used to make the original purchase, less the shipping. Refund times will depend on the credit card company's policies. Merchandise received without a Return Authorization number or more than 14 days after the date of delivery will not be eligible for a return. Worn or damaged merchandise will not be eligible for a return.
  5. Please Note: Shoes not returned in their original box will not be accepted for return or exchange.
  6. Please Note: Items returned after 14 days of date of delivery will not be accepted for return or exchange.
  7. Please Note: Items which are on Clearance Sale are not eligible for refund, only for exchange or C & E Credit Voucher. In addition, items which are marked as FINAL SALE are not eligible for Return.
  8. Please Note: No Items will be accepted for return without a Return Authorization Number.
  9. Packages sent without the Return Authorization number on the outside of the package will not be accepted and will be returned to the sender.
  10. Please Note: Returned Items will be subject to a $10.00 Restocking Fee which will be deducted from your return or exchange amount.
  11. Please Note: Special Orders are not eligible for Return